Frequently Asked Questions
What are your working hours?
Mondays through Fridays, 9 a.m. to 3 p.m.
What is your average turnaround time?
Email responses can be expected within 1 to 2 business days.
New projects start within 1 to 2 months from the initial inquiry.
Client tasks will be added within their dashboard with an ETA based on the size of the request.
What are your planned Holiday and Vacation closures?
2024 Holiday/Vacation Closures:
Monday, September 2 - Labor Day
Monday, October 14 - Columbus Day
Wednesday, October 30 to Friday, November 1 - Vacation
Monday, November 11 - Veterans Day
Monday, November 25 to Friday, December 6 - Thanksgiving/Vacation
Monday, December 23 to Friday, January 3, ‘25 - Winter Holidays/Vacation
2025 Holiday/Vacation Closures:
Monday, January 20 - Martin Luther King, Jr.
Monday, February 17 - Washington’s Birthday
Monday, May 26 - Memorial Day
Thursday, June 19 & Friday, June 20 - Juneteenth/Vacation
Friday, July 4 - Independence Day
Monday, September 1 - Labor Day
Monday, October 13 - Columbus Day
Thursday, October 30 & Friday, October 31 - Vacation
Monday, November 10 & Tuesday, November 11 - Veterans Day/Vacation
Wednesday, November 26 to Friday, December 5 - Thanksgiving/Vacation
Monday, December 22 to Friday, January 2, ‘26 - Winter Holidays/Vacation