Frequently Asked Questions


What are your working hours?

Mondays through Fridays, 9 a.m. to 3 p.m.

What is your average turnaround time?

  • Email responses can be expected within 1 to 2 business days.

  • New projects start within 1 to 2 months from the initial inquiry.

  • Client tasks will be added within their dashboard with an ETA based on the size of the request.

What are your planned Holiday and Vacation closures?

2024 Holiday/Vacation Closures:

  • Monday, September 2 - Labor Day

  • Monday, October 14 - Columbus Day

  • Wednesday, October 30 to Friday, November 1 - Vacation

  • Monday, November 11 - Veterans Day

  • Monday, November 25 to Friday, December 6 - Thanksgiving/Vacation

  • Monday, December 23 to Friday, January 3, ‘25 - Winter Holidays/Vacation

2025 Holiday/Vacation Closures:

  • Monday, January 20 - Martin Luther King, Jr.

  • Monday, February 17 - Washington’s Birthday

  • Monday, May 26 - Memorial Day

  • Thursday, June 19 & Friday, June 20 - Juneteenth/Vacation

  • Friday, July 4 - Independence Day

  • Monday, September 1 - Labor Day

  • Monday, October 13 - Columbus Day

  • Thursday, October 30 & Friday, October 31 - Vacation

  • Monday, November 10 & Tuesday, November 11 - Veterans Day/Vacation

  • Wednesday, November 26 to Friday, December 5 - Thanksgiving/Vacation

  • Monday, December 22 to Friday, January 2, ‘26 - Winter Holidays/Vacation